account deletion
you do not have to ask us.
it is a button, it is in the app, and nobody is going to try to talk you out of it on the way. this page is for when you cannot get in to press it.
the fast way — inside the app
- 1open oomfy ai and go to YOU
- 2settings → account → delete account
- 3confirm. one optional question asks what made you decide; skip it if you like. that is the whole flow.
there is also a 30-day deactivation if you just want to disappear for a while — logging back in quietly reactivates it, and nothing is destroyed.
the web way — if you cannot get in
what survives deletion
your chats, messages, memories, facts and personas are destroyed. a few records are kept, and a few files can outlive the account; we would rather name them than let you find out later. these are the three records people ask about most; the account deletion policy lists every one, and why.
crisis-referral counts
a record, not a message. california sb 243 requires us to report how many crisis referrals we issued to the office of suicide prevention. we cannot report a count we deleted, and once your account is gone nothing in the record points to you.
financial records
purchases, subscriptions, your sparks ledger and the receipts a payment provider sends us. they are accounting records, and nothing in the product deletes them.
store-receipt claims
the claim on a google or apple receipt survives deletion, because otherwise "buy, redeem, delete, re-register, replay" would be a working exploit. it is a receipt id, not a person.
you can also export everything first — your chats, your characters, your memory. taking it with you is a hard promise, and it works whether or not you are leaving.